Live webinar Forrester × Covasant

Closing the Loop in 2027: What IT Operations Learned That Enterprise AI Didn't

Most AI investment stalls in pilots. Forrester's Leslie Joseph explains where the money is moving to in 2027, and Covasant shows what a loop from signal to governed action looks like on a real business process.

Wednesday, December 2, 2026

9:30 AMEST
2:30 PMGMT
6:30 PMGST

Leslie Joseph, VP, Principal Analyst, Forrester
Raghavendra Tadepalli, SVP - AI Engineering, Covasant
Dr. Subhendu Pattnaik, Chief Marketing Officer, Covasant

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Session recordingField guide PDF2027 funding scorecard

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Forrester < 1 in 3 decision-makers can tie the value of AI to their organization's financial growth.

Forrester, Predictions 2026

Forrester 25% of planned AI spend will be deferred into 2027 as CEOs lean on CFOs to approve AI on ROI.

Forrester, Predictions 2026

The question for 2027 is, which loop you are closing. The next AI tool comes after that.

The thread running through this session

Enterprise AI is repeating a mistake that IT operations fixed already.

A decade ago, IT operations teams had good tools and still heard about outages from customers. Value came only when those tools were joined into one loop.

Enterprise AI is now buying the same stages, one at a time, and getting pilots and silos in return. On December 2, 2026, Leslie Joseph, VP, Principal Analyst at Forrester, will share what Forrester's research says about this gap, and Raghavendra Tadepalli from Covasant will show the loop closed on one business process.

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ASSURE · GOVERNANCE AROUND EVERY STEP Sensecapture the signal Evaluatereason on your data Actgoverned agents Rememberkeep what worked One business process
Value shows up when the stages are joined around one process.

Who you will hear from

Moderator

Dr. Subhendu Pattnaik

Chief Marketing Officer, Covasant

Subhendu has worked as a Principal Analyst at Forrester before joining Covasant Technologies. So, he has been on both sides of the questions that enterprise buyers bring to an analyst. He will put forward the ones that leaders usually keep to themselves, to both the speakers.

LinkedIn profile →
Featured speaker

Leslie Joseph

VP, Principal Analyst, Forrester

Leslie advises technology executives on automation, AI, and the future of work. Across more than two decades in the industry he has helped enterprises align AI and automation investments with business goals and build resilient AI foundations. He created Forrester's automation fabric concept, and his analysis has appeared in The Wall Street Journal, Forbes, Bloomberg, and CIO.

Forrester profile →
Speaker

Raghavendra Tadepalli

Senior Vice President, AI Engineering, Covasant

Raghavendra leads AI Engineering at Covasant and the work behind Covasant SERAA, its agentic enterprise intelligence platform. He works with enterprise teams moving agents from pilot to production, under governance that their risk and finance leaders can sign off on. He will take you through the full loop on a live business process.

LinkedIn profile →

What the webinar will cover

  1. 1

    Opening

    Subhendu Pattnaik Covasant
  2. 2

    Where AI value stalls, and what to fund in 2027

    Leslie Joseph Forrester
  3. 3

    The loop closed on one business process

    Raghavendra Tadepalli Covasant
  4. 4

    Your questions, answered by both speakers

    Open Q&A Moderated by Subhendu

Take the session back to your team.

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The Closing the Loop field guide

The best of the discussion, edited into a short book you can forward to your leadership team before budget meetings.

  • 1Forrester's numbers on where AI value shows up and where it stalls
  • 2The four breaks, with the examples used in the session
  • 3The 2027 funding test on a single page
  • 4Answers to registrant questions, including the ones we could not take live
Register to get the guide →
 

The full recording

Watch it again, or send the Forrester segment to your team.

 

2027 AI funding scorecard

One page to test any AI proposal before it reaches your budget committee.

 

How your peers compare

See how many AI tools a single process touches at companies like yours.

 

A working session for your team

45 minutes with Covasant to find the first gap to close in one of your processes. Limited places.

Plan your 2027 AI spend with Covasant.

Wednesday, December 2, 2026 · 9:30 AM EST · 2:30 PM GMT · 6:30 PM GST