Your guests trust you with their payment data, their travel plans and their loyalty. Third-party vendor failures and security breaches are trading on that trust every day. AI agents that operate continuously across your full operation protect both your revenue and the experience that brings guests back.
Fake bookings, card-not-present fraud, loyalty point theft and refund manipulation cost the global travel industry more than a billion dollars annually. Rule-based fraud detection generates false positives while missing sophisticated fraud rings.
Catering contractors, technology providers, cleaning services and ground handlers carry risk that reaches your guests directly. Annual vendor assessments do not surface these risks in time to prevent them.
Travel and hospitality collect the most complete picture of personal behaviour of any consumer-facing industry. 68% of breaches arrive through third-party vendor access points.
A hotel group with hundreds of properties, an airline with global ground operations. Ghost vendors, duplicate payments and expense manipulation hide in the scale. Manual audit sampling misses the majority of it.
Property management systems, central reservation systems, loyalty platforms, F&B systems, spa booking tools and mobile apps each hold a piece of the guest picture.
Multi-country operations mean multiple data protection frameworks, payment security standards and local hospitality regulations running simultaneously.
Fake bookings, card-not-present fraud, loyalty point theft and refund manipulation cost the global travel industry more than a billion dollars annually. Rule-based fraud detection generates false positives while missing sophisticated fraud rings.
Catering contractors, technology providers, cleaning services and ground handlers carry risk that reaches your guests directly. Annual vendor assessments do not surface these risks in time to prevent them.
Travel and hospitality collect the most complete picture of personal behaviour of any consumer-facing industry. 68% of breaches arrive through third-party vendor access points.
A hotel group with hundreds of properties, an airline with global ground operations. Ghost vendors, duplicate payments and expense manipulation hide in the scale. Manual audit sampling misses the majority of it.
Property management systems, central reservation systems, loyalty platforms, F&B systems, spa booking tools and mobile apps each hold a piece of the guest picture.
Multi-country operations mean multiple data protection frameworks, payment security standards and local hospitality regulations running simultaneously.
Monitoring booking patterns, loyalty redemptions, payment behaviours and refund processing continuously across the entire operation. Sophisticated fraud rings, loyalty point theft schemes and refund abuse patterns are identified as they emerge.
TPRM continuously monitors catering contractors, technology vendors, ground handlers, distribution partners and service providers for financial distress, compliance gaps and service quality signals.
Agentic threat detection across booking platforms, PMS, loyalty systems and payment infrastructure. Threats arriving through vendor access points are detected and contained before they reach guest data.
Reading and monitoring OTA distribution agreements, franchise contracts, vendor terms and management agreements. Renewal risks, penalty exposures and renegotiation opportunities surface automatically.
HOSPITALITY TECHBuild your own travel AI products on SERAA Cortex. 10× faster.
Agent Work Bench for building hospitality-specific intelligence agents. Data Quality to unify PMS, CRS, loyalty and ancillary system data. Agent Test Bench to validate agents before they affect pricing or guest communication.
HOTEL & FLEET OPSDeploy ready-built products, configured for your operation.
Configured for booking fraud, loyalty abuse and procurement patterns. TPRM adapted for catering contractors, technology vendors and ground handlers. Integrated across booking platforms, PMS and guest data systems.
TRAVEL LEADERSHIPYou bring the challenge. We build the product.
Business problem definition with your revenue and operations teams. Data discovery across your full hospitality technology stack. Rapid product build using SERAA Cortex as the foundation. Pilot deployment before full rollout.
Monitors booking transactions, payment gateways, loyalty redemptions and refund workflows in real time. Card-not-present fraud, loyalty theft and refund abuse patterns are flagged before settlement.
Continuously monitors catering contractors, technology vendors, ground handlers, distribution partners and service providers for financial distress, compliance gaps and service quality signals.
Connects and reconciles data across PMS (Opera, Amadeus), CRS, loyalty engines, GDS distribution and guest interaction channels into one clean, agent-ready data foundation.
Signal your systems never recorded.
Explore SERAA Pulze →Reasoning across everything you own.
Explore SERAA Axon →Memory with a human in the loop.
Explore SERAA Synapse →The operating system for agents.
Explore SERAA Cortex →Thirty minutes against a real problem in your estate, led by the engineers who built the platform. We will tell you which layer you need first, and which you do not.