Customers are making choices every second. Your decisions
need to keep pace.

Inventory imbalances, shrinkage, vendor risk, and margin pressure are the constant backdrop of retail operations. AI agents that run continuously across your supply chain, store operations, and vendor ecosystem turn reactive retail into intelligent retail.

See CAMS for Retail Explore Use Cases
Where margin erodes and intelligence is absent

The pressures retail leaders face every season

Retail AI has been promised across merchandizing, supply chain, and loss prevention for years. What consistently falls short is a platform that unifies the data across all three, and acts on it in time to protect margin.

Retail inventoryMerchandizing
Chief Merchandizing / Supply Chain Officer
Inventory that is simultaneously overstocked and out of stock
You are carrying excess inventory on slow-moving categories and running out of stock on fast movers. Both cost you margin. Demand signals exist in your POS data, but translating them into replenishment decisions fast enough requires intelligence traditional planning cycles cannot deliver.
Loss preventionLoss Prevention
VP Loss Prevention / Operations
Shrinkage that your current systems cannot see in real time
Organized retail crime, employee theft, vendor fraud, and administrative errors account for the $112B shrinkage problem. Your current tools catch incidents after the fact. AI agents that monitor transaction patterns and operational data continuously change what is detectable.
Vendor riskProcurement
Chief Procurement Officer
Vendor and supplier risk that threatens your promotional calendar
A supplier who cannot deliver on a promotional commitment, a logistics partner under financial stress, a private label manufacturer with quality issues. These risks exist in your vendor base right now. You find out about most of them when it is already too late to react.
CMO / Head of Digital CommerceDigital Commerce
CMO / Head of Digital Commerce
Customer data that sits in silos and never drives real-time decisions
You have transaction data, loyalty data, browse behavior, and customer service interactions. Each system has its own data model. Building unified customer intelligence that drives personalization in real time requires a data foundation most retail organizations do not have.
CFO / Internal AuditInternal Audit
CFO / Internal Audit
Procurement fraud and operational waste that compound silently
In a business with thousands of vendor relationships and millions of transactions, procurement fraud, duplicate payments, and wasteful spend hide in volume. Manual audit sampling catches what gets sampled. AI agents that monitor everything catch what is actually happening.
CISO / Head of IT SecurityIT Security
CISO / Head of IT Security
Retail cybersecurity across a distributed POS and customer data environment
POS systems, e-commerce platforms, loyalty databases, and supply chain systems form one of the largest attack surfaces in enterprise technology. A breach that exposes customer payment or loyalty data carries regulatory and reputational consequences that far exceed the cost of prevention.
$112B
Annual retail shrinkage globally from theft, fraud, and operational loss
National Retail Federation, 2024
40%
Of stockouts are predictable and preventable with continuous inventory AI
Gartner Supply Chain Research
3x
Higher vendor risk detection rate with continuous monitoring vs. periodic assessments
CAMS Deployment Data, 2024
10x
Faster to build retail AI products on CAMS vs. custom development from scratch
Internal Benchmarking
CAMS agents across the retail value chain

From shrinkage to supply chain, intelligence that acts.

CAMS handles the complexity of retail environments where data comes from POS systems, loyalty platforms, e-commerce engines, supply networks, and vendor ecosystems simultaneously.

Retail fraud detection
01
Retail Fraud, Waste & Loss Prevention
Catch shrinkage, procurement fraud, and operational waste before the quarter-end report
KonaAI monitors vendor invoicing, employee transaction patterns, returns abuse, and procurement approvals continuously. Organized fraud patterns, duplicate billings, and policy violations surface as they occur. Your loss prevention and audit teams spend time on confirmed findings, not searching for them.
Powered by KonaAI on CAMS
Supply chain risk
02
Retail Vendor & Supplier Risk
Know when a supplier is going to fail your promotional plan before they do
TPRM for retail monitors your vendor and supplier base continuously for financial health, delivery performance, quality compliance, and contractual adherence. Early warning signals arrive before the promotional commitment is missed, the private label shipment is delayed, or the logistics partner files for protection.
Powered by TPRM on CAMS
03
Retail Data Unification
One clean data foundation across POS, loyalty, e-commerce, and supply chain
CAMS connects and reconciles your transaction systems, loyalty platform, e-commerce data, and supply chain records. AssuraDQ ensures the data is clean and consistent — making personalization, inventory intelligence, and fraud detection actually reliable.
CAMS Enterprise Data + AssuraDQ
04
Inventory & Supply Chain Intelligence
Stock the right product in the right place before the stockout happens
CAMS agents monitor POS velocity, seasonal patterns, supplier lead times, and promotional calendars to surface replenishment signals before stockouts occur and identify markdown opportunities before excess inventory compounds.
CAMS Multi-Agent Orchestration
05
Retail Cybersecurity
Protect customer payment data and retail systems across every channel
CyberProtx extends agentic threat detection across your POS network, e-commerce infrastructure, and loyalty systems. Payment card data, customer PII, and loyalty credentials are the targets. Threats are identified and contained before the breach notice has to go out.
Powered by CyberProtx on CAMS
 
How we work with retail organizations

Three ways CAMS delivers for retail and consumer businesses

Retail AI requires a platform that understands seasonal scale, multi-banner complexity, and the breadth of data from store operations to e-commerce to supply chain. CAMS was built for exactly that environment.

01
For CTOs, Digital Commerce Teams, Dev Teams
Build your own retail AI products on CAMS. 10x faster.
Your team has the retail domain knowledge. CAMS provides the platform infrastructure, Agent Studio, data unification, governance, so engineers build retail intelligence.
  • Agent Studio for building retail-specific intelligence and automation agents
  • Data Quality to unify POS, loyalty, supply chain, and vendor data
  • AgentEval to validate agents before they influence pricing or replenishment
  • GCP infrastructure scaling from peak promotional periods to off-season
  • Agent Registry and AI Agent Control Tower for multi-banner, multi-market governance
02
For Operations, Loss Prevention, and Procurement Leaders
Deploy our ready-built products, configured for your retail environment.
konaAI, TPRM, and CyberProTX are deployable in retail environments today, configured for your vendor base, shrinkage patterns, and store technology architecture.
  • konaAI configured for retail shrinkage, vendor fraud, and operational waste patterns
  • TPRM adapted for your supplier base, private label partners, and logistics network
  • CyberProTX integrated across POS, e-commerce, and loyalty infrastructure
  • Retail operations change management and store team adoption support
  • Seasonal performance tuning through AI Agent Control Tower
03
For Retail Executives with a Specific Operational Challenge
Bring your retail challenge. We will build the solution on CAMS.
An inventory optimization agent for a specific category, a loyalty fraud detection product, a demand-sensing supply chain for seasonal goods, you bring the retail knowledge, we build the agentic AI product on CAMS.
  • Business problem definition with your merchandizing and operations teams
  • Data discovery across your full retail technology stack
  • Rapid product build using CAMS as the development foundation
  • Pilot deployment in a representative store or region before enterprise rollout
  • Deployment, scaling, and hypercare through full rollout
What retail leaders say

Results from the store floor and supply chain

konaAI surfaced vendor invoice anomalies we had no visibility into before. The first month of deployment identified more duplicate billings than our annual audit had found in the previous three years combined.
 
Chief Financial Officer
Large Format Retailer, India
konaAI on CAMS
CAMS TPRM gave our procurement team continuous visibility into supplier financial health. The first early warning signal it generated saved us from a critical stock failure during peak season, six weeks before it would have happened.
 
VP Supply Chain
Specialty Retail Chain, Southeast Asia
TPRM on CAMS
Our POS network was our biggest cybersecurity blind spot. CyberProTX gave us continuous threat monitoring across every store without requiring changes to our existing POS infrastructure or store operations.
 
Chief Information Security Officer
Multi-Banner Fashion Retailer
CyberProTX on CAMS
Products built on CAMS for retail

From shrinkage prevention to supply chain resilience, CAMS has delivered it.

Each product has been built and deployed in real retail environments. They are what CAMS is capable of building for yours.

Loss Prevention & Fraud
Supply Chain Risk
Cybersecurity
Risk Intelligence
Retail Fraud, Waste & Loss Prevention
konaAI
Monitors vendor invoicing, employee transaction patterns, returns processing, and procurement approvals continuously. Organized fraud patterns, duplicate billings, returns abuse, and policy violations surface as they occur. Your loss prevention and audit teams investigate confirmed findings rather than searching through transaction databases.
Shrinkage DetectionVendor Invoice AuditReturns FraudProcurement Compliance
Legal & Contract Intelligence
LexAI
Monitors supplier contracts, vendor agreements, and promotional commitment obligations across your retail supplier base. Renewal dates, delivery obligation gaps, and penalty clause exposures surface automatically, so thatyour procurement and legal teams act on risk before the season ends.
Supplier ContractsPromotional ObligationsPenalty ExposureRenewal Tracking
Retail Vendor & Supplier Risk
TPRM
Monitors your vendor and supplier base continuously for financial health, delivery performance, quality compliance, and contractual adherence. Risk scores update in real time. Your procurement team gets early warning signals before the promotional commitment is missed or the peak season shipment fails to arrive.
Vendor Financial HealthDelivery PerformancePrivate Label RiskLogistics Partner Risk
Executive Reasoning Intelligence
ARIIA
Your CEO and CFO get a natural language interface to your full operational and vendor risk landscape. From understanding top loss exposure categories to assessing supplier concentration risk ahead of peak season, ARIIA synthesizes your retail data into answers. It eliminates the need to look at dashboards that require interpretation.
Operational Risk ViewSupplier ConcentrationNL Query InterfaceExecutive Briefings
Retail Cybersecurity
CyberProTX
Extends agentic threat detection across your POS network, e-commerce infrastructure, and loyalty systems. Payment card data, customer PII, and loyalty program credentials are the primary targets. Threats are identified and contained before the breach notice has to go to your customers and regulators.
POS Network SecurityCustomer Data ProtectionLoyalty Fraud DefensePCI DSS Compliance
Executive Risk Intelligence
ARIIA
Brings your cybersecurity risk posture alongside your operational and vendor risk in one natural language interface. Your leadership team gets a unified view across fraud, supply chain, and security risk dimensions, so that they respond to the actual exposure.
Unified Risk ViewBreach Impact ContextRegulatory ReadinessExecutive Briefings
Executive Risk Intelligence
ARIIA
Retail leadership gets a natural language interface to operational and vendor risk posture. Understanding your top shrinkage categories by region, assessing supplier concentration ahead of a promotional period, or preparing a board briefing on fraud exposure happens in seconds through a conversation.
NL Risk InterfaceShrinkage OverviewSupplier IntelligenceBoard Ready
Retail Data Foundation
Data Quality
Before any retail AI can work, your data must be clean, connected, and consistent across POS, loyalty, e-commerce, and supply chain systems. Data Quality ingests and reconciles data from your full retail technology stack, creating the unified foundation every CAMS agent operates on.
POS Data UnificationLoyalty IntegrationE-commerce DataSupply Chain Records
Retail technology platform
Platform & Ecosystem

Built on GCP. Designed for the scale and pace of retail.

CAMS runs on Google Cloud Platform (GCP), providing the elastic compute scale, global data residency options, and real-time processing capabilities that retail AI requires. From peak promotional load handling to multi-banner governance, GCP handles the retail data volumes and seasonal spikes that enterprise retail operations demand.

Our partner ecosystem includes POS integration specialists, ERP consultancies, loss prevention technology partners, and retail analytics platforms who have already solved the hard problems of connecting store operations to enterprise AI.

Google Cloud Platform
Google Cloud Platform
Elastic scale for peak retail loads
POS Integration
In-store Systems
E-commerce
Shopify, Magento, SAP
ERP Partners
SAP, Oracle, Microsoft
PCI Security
Payment Data Protection
Supply Chain
Logistics & Fulfilment
Domain Experts
Retail Advisory
Frequently asked questions

Questions that retail leaders ask us

If your question is not here, our retail AI team will answer it directly. No sales scripts.

Talk to a Retail AI Specialist
How does konaAI detect shrinkage and fraud without disrupting store operations?+
konaAI operates on your transaction data, vendor invoicing records, and operational systems without requiring any changes to store operations or POS configurations. It ingests data through CAMS' Data Foundation layer, analyzes patterns continuously in the background, and surfaces anomalies for your loss prevention and audit teams. Store staff and customers are entirely unaffected. Typical detection rates for organized fraud patterns improve by over 40% compared to rule-based systems within the first twelve weeks.
Can CAMS handle seasonal scale during peak trading periods?+
Yes, CAMS is built on Google Cloud Platform (GCP), which provides elastic compute scaling that automatically handles peak promotional loads without pre-provisioning or capacity planning cycles. During peak trading periods, CAMS scales to process higher transaction volumes, more concurrent agent workloads, and increased vendor data feeds without performance degradation. Your agents continue monitoring continuously regardless of transaction volume.
How does TPRM help with private label supplier risk specifically?+
TPRM is configured with your private label supplier taxonomy, production lead times, quality certification requirements, and contractual commitments. It continuously monitors each supplier for financial distress signals, quality lapses, production capacity changes, and delivery performance trends. For private label specifically, TPRM tracks raw material supplier health at the tier-two level, where private label disruptions typically originate, rather than just monitoring the direct supplier relationship.
How does CAMS integrate with existing retail ERP and POS systems?+
CAMS integrates with retail systems through a combination of direct API connections, file-based data feeds, and our retail integration partner network. We support major retail ERP platforms including SAP Retail, Oracle Retail, and Microsoft Dynamics, as well as common POS systems, e-commerce platforms, and loyalty management systems. The CAMS Data Foundation layer with Data Quality handles the data normalization and reconciliation across all connected systems. We do not require replacing existing infrastructure.
What does a pilot deployment look like for a retail chain?+
A typical retail pilot deploys CAMS products in a representative subset of your business, usually a specific region, banner, or category, before full enterprise rollout. This allows us to configure detection models to your specific vendor patterns, transaction volumes, and operational workflows before scaling. Pilots run for eight to twelve weeks and produce a concrete evidence base of value before the enterprise rollout decision. The pilot environment is production-grade, not a sandbox.
How does CyberProTX protect loyalty program data specifically?+
CyberProTX monitors loyalty platform access patterns, API call behaviors, and credential usage continuously. It identifies account takeover attempts, mass redemption anomalies, and unauthorized access patterns in real time, before loyalty points are drained or customer data is exfiltrated. For retailers operating loyalty programs across multiple channels, CyberProTX correlates threat signals across in-store, e-commerce, and mobile app touchpoints to identify coordinated attacks that single-channel monitoring would miss.
 
 
 
Shrinkage, supply chain risk, and fraud are solvable

The next stockout, the next vendor failure, the next fraud quarter. One of them is preventable.

See how konaAI, TPRM, and CyberProTX are already working in retail environments, and what CAMS can build specifically for yours. No slides. A demo built around your actual retail challenge.

Book a Retail Demo Talk to a Retail AI Specialist